Terms & Conditions

1. Website Use

By accessing or using the Coral Cove Aquatics website, ordering equipment, or scheduling maintenance visits, you agree to be bound by these Terms & Conditions.

2. Products

All equipment descriptions, dimensions, and specifications are provided with high accuracy. Products are subject to availability.

3. Product Information

We strive to present product photography and technical details as accurately as possible. Slight color variations may occur due to screen settings.

4. Orders

Receipt of an order confirmation email indicates that we have received your purchase request. Orders are subject to verification and acceptance.

5. Pricing

All prices listed on the shop are in Pakistani Rupees (PKR) unless otherwise specified. We reserve the right to modify pricing prior to order confirmation.

6. Payment

Payment must be rendered at the time of purchase via approved online payment options or agreed billing terms for corporate maintenance clients.

7. Shipping

Equipment orders are shipped via standard ground or express courier. Delivery estimates are calculated at checkout.

8. Returns & Refunds

Unopened items in original condition may be returned within 30 days of receipt. Return shipping fees may apply.

9. Aquarium Services

Custom installation and maintenance services are rendered by certified technicians in accordance with agreed service scopes.

10. Maintenance Appointments

Scheduled maintenance visits require safe access to the aquarium location and operational electrical outlets.

11. Customer Responsibilities

Clients are responsible for notifying Coral Cove specialists of any sudden livestock illnesses, electrical faults, or leaks prior to scheduled service visits.

12. Limitation of Liability

Coral Cove Aquatics is not liable for indirect or consequential damages arising from unforeseen power outages or municipal tap water chemical spikes outside our biological control.